Key points
A useful dashboard is treated here as a decision interface: its measures must be defined, its data must be timely, and its views must direct attention to action rather than decoration.
- Dashboards should show decisions, not decoration
- Role-based views reduce noise
- Exports and drilldowns help operational follow-up
How i-360 applies this thinking
A dashboard improves decisions only when each measure has a trusted source, clear definition, owner, refresh schedule, relevant comparison, and an action the intended audience can take.
Next step
Bring current reports, calculation rules, source systems, filter and drill-down needs, user roles, refresh expectations, and examples of decisions delayed by missing or inconsistent information.
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